Contact

There are many reasons why you may need to get in contact with us. Here’s how to get the answers you need.

I need to ask a question

• If you need more information about an item, just ask the seller. Click the ‘Contact seller’ button on the item page to make contact.

I need to place an order

• If you need help making an order, visit the Buying on Vinterior section of our FAQs.
• If you’re a professional buyer, please apply to our Trade Buyer Program.

I need help with my order

• If you have questions about an ongoing order, always contact your seller first. You can do this through your orders page, or using the "View my order" link in your confirmation email.
• You need to cancel or return an item, please read our Cancellations and Return Policy.
• If your seller doesn’t respond for more than 72 hours, or your request is urgent, please contact us by email at info@vinterior.co.

I still need support

If in doubt, ask your seller. But if you still need answers (and you can’t find them in our FAQs), just drop us a line at info@vinterior.co. Our friendly Customer Experience team will get back to you shortly.

If you have a press or partnership enquiry, please get in touch with us via email, at press@vinterior.co.

Or, for a faster answer, try Vinterior Chat. Just message to get in contact with one of our team - always a human, never a chatbot.

Company Information

Vinterior Group Ltd

International House

36-38 Cornhill

London, EC3V 3NG

United Kingdom

Company number 09647881. Registered in England and Wales.

VAT Registration Number GB 275 2623 95